Patients & Visitors

Patient services

KPCMCH is proud to complete over a decade of service. By continuously investing in the world’s most advanced medical technologies, we provide specialised care through experienced consultants and support staff.

The hospital provides comprehensive treatment for numerous conditions while keeping patients safe in comfortable surroundings, and is an approved healthcare provider for major insurance companies and corporate clients.

Visiting hours

Every inpatient is given two attendant passes. Please show your pass to security when asked.

Before checking in

• Confirm your booking the day before you are admitted and tell us your time of arrival.
• Give the hospital all your contact details.
• Maternity patients: please bring the maternity booking form.
• Let us know if you need an ambulance.

What to bring

• Letter from your doctor advising admission
• Photo ID proof – copy of Voter ID, PAN card, passport, etc. (mandatory)
• Insurance or sponsor details – pre-authorisation number, membership card or letter of guarantee
• Passport, if you are a non-resident
• Personal toiletries
• Copies of relevant medical records and investigation reports (X-rays, etc.)

Admission procedure

Report to the Main Admission Desk, where a Guest Relations Executive will guide you through the paperwork. Fill up the admission form and you will be escorted to your room. Your treatment is the responsibility of your consulting doctor, who will advise the hospital on the tests or treatment you need.

Deposits for self-paying patients

For an operation, 75% of the estimated OT amount is deposited in advance. In an emergency the hospital accepts a nominal amount at admission; the balance may be deposited within 24 hours. Personal expenses (food for relatives, take-home medicines, phone calls) are charged separately. Please meet the Billing Department for regular updates.

Discharge

Your consultant and nursing staff will discuss your likely date of discharge and advise you on any ongoing care.